AI Customer Service Agents

24/7 Customer Support. Always Available. Always On Brand.

ProphetLogic’s AI Agents handle voice and web conversations with consistency and intelligence, managing requests, updating information, and syncing across your systems.
No missed calls. No missed chats. No missed opportunities.

Many businesses use offshore BPO teams to cut costs, but they often introduce inconsistent service and operational complexity.

What happens when traditional support breaks down?

1

During peak hours, evenings, weekends, or team shortages, calls and chats go unanswered and customers move on.
2

Long response times and inconsistent answers lead to frustrated customers, abandoned purchases, and damaged brand trust.
3

You cannot easily scale human support teams, but you can scale customer service instantly with intelligent AI agents.

One AI Platform. Voice and Web Chat Coverage.

Why we’re different:

Our AI customer service agents are custom-built to your business, brand voice, and operational flow.

Agents can answer questions, track orders or requests, update customer information, and access real-time data through direct integrations with your systems.

Overflow Support Use Case:
When human agents are unavailable during peak volume or after hours, AI seamlessly steps in to handle calls and website conversations.

Frontline Support Use Case:
Available 24/7/365, our AI agents ensure every customer gets a consistent, professional experience across every interaction.

Deliver better customer service - on every call, at every hour.

Enjoy:

1

Always-on coverage with no missed calls, no missed chats or after-hours gaps in service.
2

Automated handling of common customer requests like order tracking, issue reporting, and information updates.
3

Real-time syncing with your CRM, ticketing, ecommerce, point-of-sale or order management systems.
4

A modern alternative to offshore BPO service with better consistency, smoother scalability, and lower long-term operational costs.

See how ProphetLogic’s services have helped clients enhance their success.

View Client Success Stories

Outbound SDRs (Humans)

Our expert human SDRs cold call your target ICP and get meetings on the calendar.

Learn More

Voice Agents (AI)

Convert more leads into sales with Inbound AI SDRs and AI Concierge Agents.

Learn More

SDR Training Agents (AI)

Enjoy more effective internal SDR teams trained by realistic AI simulations.

Learn More

Let’s turn conversations into real results.

Outbound. Inbound. Training.

We’ll fill your pipeline, qualify your inbound calls, and help your SDRs level up - with the right blend of people and AI.